Refund Policy

Please view our terms and conditions of our refund policy below.

Cancellation of any treatments booked must be carried out 48hrs prior to the booked appointment, fo a full refund.

1. If for any reason you must cancel your place on the course, please provide your tutor with at least 10 days written notice and you may be required to produce medical evidence if you are cancelling for a medical reason. 

2. If a student has paid a balance and wishes to then cancel their place on a course, they must give not less than 10 days’ notice in writing to the tutor to expire at 9am on the morning of the course they have booked.

3. If a student has given the notice required under point 2 they will then be entitled to a refund of 50% of the balance payment of the course fee owed after payment of the deposit.

4. If a student fails to give the notice required under point 2 they will not be entitled to any refund of the course fees paid unless the tutor is able to fill the student’s place on a course.

5. If you do not turn up on the day or you cancel your attendance on the course day and/or have given no written notice that you will not be attending the course, then the full course fee is non-refundable and non-transferable. 

6. You have/ have not paid your final balance by previous arrangement with the tutor and do not arrive for the course; you will still be held liable for payment of the full remaining course payment. 

7. Beauty On The Go cannot accept responsibility for students’ changes to work commitments, illness or personal circumstances within this 10-day period. 

8. If your course is postponed due to low numbers, ( less than two students attending) we will transfer you to a new date of your choice. with the same or a different tutor if required. However, if the course is cancelled for reasons beyond our control, we will endeavour to transfer you to another course but if no other dates are available, we will issue a full refund including your deposit.

9. Please note the balance payment is paid to Beauty on the Go and we will refund any balances due in a timely manner. This includes if the course is cancelled for any reason, you are legally covered for any balance refunds by Beauty on the Go.

By booking your place on this course you have agreed to the terms and conditions above. We very much look forward to meeting you and if you have any questions about your course, please do not hesitate to contact us.

*Standard refund policy for any product purchases. 28 days unopened.
*Treatments are paid in advance with a 48 hour cancellation  period policy. 
*No refund for treatments within 48hrs.
*Rescheduling of cancelled/missed appointments, at companies discretion.